Your Privacy at Innovative Services
Privacy Policy
How we handle the information you share with us, in plain language.
Innovative Services respects your privacy and protects the information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information when you visit our website, submit a form, or communicate with us by phone, email, or text message. Your use of this website is also subject to our Terms & Conditions.
1. Information We Collect
We may collect personal information you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- City or address information
- Details about your project or service request
- Any other information you submit through our website forms or communications
We may also collect limited non-personal information automatically through website analytics tools, such as browser type, device type, pages viewed, and general website usage data.
2. How We Use Your Information
We may use your information to:
- Respond to your inquiries
- Provide estimates and schedule appointments
- Communicate about service inquiries and scheduling
- Send project-related updates and customer service communications
- Improve our website, services, and customer experience
- Maintain business records and internal reporting
3. Text Messaging and SMS Communications
Innovative Services respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.
Data Collection
We may collect your name, email address, mailing address, project address, and mobile phone number when you sign up for SMS updates, request an estimate, schedule an appointment, submit a website form, contact us by phone or email, or communicate with Innovative Services through other business channels.
Data Usage
We use your information solely for sending customer care communications, appointment reminders, estimate follow-ups, project updates, service notifications, and other business-related communications regarding your requested services.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, disclosure, or misuse.
Data Retention
We retain your information for as long as you are subscribed to our SMS messaging service or as needed for business, legal, compliance, or recordkeeping purposes. You may request deletion of your information at any time.
Message and Data Rates
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Message Frequency
Messages are recurring, and message frequency may vary depending on your communication preferences, appointments, projects, and requested services.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP or UNSUBSCRIBE to any text message from Innovative Services.
After unsubscribing, you may receive one final message confirming your opt-out status. Your mobile number will be removed from our messaging list within 24 hours.
HELP Instructions
You may reply HELP at any time for additional assistance. You may also contact us directly using the information below:
Website: innovativeservicesok.com
Phone: (405) 465-2809
Email: Johnjr2186@gmail.com
Consent
Consent to receive SMS messages is not a condition of purchase.
Non-Sharing Clause
Innovative Services does not sell, rent, trade, or share mobile phone numbers, SMS consent, or personal information with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data and consent will not be shared with any third parties for their own marketing purposes.
4. Mobile Information Sharing
Innovative Services does not sell, rent, or share collected mobile phone numbers or SMS opt-in consent data with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data and consent will not be sold, rented, or shared with any third parties for their own marketing or promotional purposes.
We retain SMS-related information for as long as you are subscribed to our SMS messaging service or as needed for business, legal, compliance, or recordkeeping purposes. You may request deletion of your information at any time by contacting us.
5. Sharing of Information
Innovative Services does not sell your personal information. We may share information only as needed to operate our business, such as with service providers, website tools, form processors, CRM systems, or subcontractors and service partners involved in delivering requested services. We may also disclose information when required by law or to protect our legal rights.
6. Cookies and Analytics
Our website may use cookies, analytics tools, or similar technologies to understand website traffic and improve user experience. These tools may collect limited technical and usage information automatically.
You can control cookies through your browser settings.
7. Data Security
We use reasonable administrative, technical, and organizational measures to help protect your information. However, no website, form submission, email transmission, or electronic storage system can be guaranteed to be completely secure.
8. Third-Party Links
Our website may contain links to third-party websites, including mapping, review, or other external services. Innovative Services is not responsible for the content, privacy practices, or policies of those third-party websites.
9. Your Choices
You may contact us at any time to:
- Ask questions about this Privacy Policy
- Request that we update your information
- Request that we stop contacting you by text or email
- Opt out of text messaging by replying STOP
For assistance with text messages, reply HELP.
10. Children's Privacy
This website is not intended for children under 13, and Innovative Services does not knowingly collect personal information from children.
11. Changes to This Privacy Policy
Innovative Services may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Information
If you have questions about this Privacy Policy or your communications preferences, please contact:
Innovative Services
Website: innovativeservicesok.com
Phone: (405) 465-2809
Email: Johnjr2186@gmail.com